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Tirez des enseignements utiles de vos interactions avec les clients

tirez des enseignements utiles de vos interactions avec les clients

Published By: Research Desk Released: Aug 24, 2022

NICE CXone Interaction Analytics est un outil de reporting et d’analyse omnicanal qui exploite l’intelligence artificielle pour identifier les causes profondes et les tendances dans 100 % des inte...

Routage Omnicanal CXone

routage omnicanal cxone

Published By: Research Desk Released: Aug 24, 2022

Mettez les clients en rapport avec le bon agent, quel que soit le canal Donnez à vos agents les moyens de créer des interactions extraordinaires avec les clients sur n'importe quel canal grâce ...

Construire une meilleure expérience client. Et tisser des liens plus étroits.

construire une meilleure expérience client. et tisser des liens plus étroits.

Published By: Research Desk Released: Aug 24, 2022

Commençons par le commencement CXone accompagne les organisations de toute taille dans leur transformation digitale et constitue un avantage concurrentiel à plusieurs niveaux : elle constitue un ...

See How One Union is Saving Money and Improving the Health of Their Members with Direct Primary Care

see how one union is saving money and improving the health of their members with direct pr...

Published By: Research Desk Released: Aug 02, 2022

Serving 35 Unions across the nation, representing more than 150,000 members and their families. UA Local 440 in Indianapolis partnered with Activate by Everside Health for a union healthcare benef...

ignite data- driven brand loyalty and spark human-inspired brand love

Published By: Research Desk Released: Jul 19, 2022

Acquiring new customers is great. You can’t build a brand without customers. But build a successful brand without turn those new customers into repeat customers loyal shoppers and brand lovers. A ma...

The Total Economic Impact™ Of Slack For Sales Teams

the total economic impact™ of slack for sales teams

Published By: Research Desk Released: Jul 01, 2022

Exceptional customer service teams deliver fast, frictionless solutions. Behind the scenes this often requires a feat of company-wide coordination. Agents must pull up account information for context,...

The Total Economic Impact™ Of Slack For Service Teams

the total economic impact™ of slack for service teams

Published By: Research Desk Released: Jun 28, 2022

Prior to using Slack, these service teams relied on a large mix of ticketing tools, knowledge bases and reporting solutions. However, companies struggled to bridge the gap between the tools, informat...

The Total Economic Impact™ Of Slack For Sales Teams

the total economic impact™ of slack for sales teams

Published By: Research Desk Released: Jun 24, 2022

Prior to using Slack, sales teams utilised a wide variety of disconnected sales tools, email, and other communication tools. The interviewees relied on inperson meetings for cross-functional work and ...

Einsparungen und geschäftlicher Nutzen durch Slack

einsparungen und geschäftlicher nutzen durch slack

Published By: Research Desk Released: Jun 23, 2022

Fünf Themen dominieren die neue Arbeitswelt Wir haben mit Führungskräften aus verschiedenen Bereichen, Branchen und Ländern darüber gesprochen, was die Zukunft der Arbeit bringt, um besser zu ver...

The Value of Tele- prospecting in the Life Sciences Industry

the value of tele- prospecting in the life sciences industry

Published By: Research Desk Released: May 19, 2022

Tele-prospecting is a pre-sale practice employed by business-to-business-focused organizations to qualify leads. It acts as a bridge between the marketing and sales departments, kindling a relationshi...

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