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IDC Executive Brief The Business Value of Cloud-Based Application Development Solutions

idc executive brief the business value of cloud-based application development solutions

Published By: Research Desk Released: Nov 14, 2018

This IDC Business Value Executive Brief leverages IDC's research into the value of cloud-based application development and integration solutions, including solutions such as IBM WebSphere Application ...

IDC Delivering Enterprise Value with Service Management

idc delivering enterprise value with service management

Published By: Research Desk Released: Nov 14, 2018

IDC's analysis of ServiceNow customers using the company's suite of cloud-based service management solutions demonstrates that these customers are creating substantial business value for both their IT...

eBook Not all Customer Experience Platforms are Created Equal

ebook not all customer experience platforms are created equal

Published By: Research Desk Released: Nov 14, 2018

Choosing the right technology to design and orchestrate customer engagement across all digital channels and voice is key to delivering on customer expectations for effortless omnichannel experiences. ...

IDC Report A Maturity Model for Delivering Proactive Customer Service

idc report a maturity model for delivering proactive customer service

Published By: Research Desk Released: Nov 14, 2018

A Maturity Model for Delivering Proactive Customer Service According to IDC Research, "customer service is the new marketing" in an age where the relationship that is built through service is what di...

Why Your Current Strategy for Learning is Broken and How to Fix it With the Power of Collaboration

why your current strategy for learning is broken and how to fix it with the power of colla...

Published By: Research Desk Released: Nov 14, 2018

Development initiatives are a critical aspect of growth, for both organizations and their employees, so how can companies evolve their learning strategies to meet the needs of the new workforce? "Wh...

ESG Research Report

esg research report

Published By: Research Desk Released: Nov 14, 2018

Register for the Enterprise Strategy Group's Research Insights Paper, Understanding the State of Network Security Today to learn more about the challenges, changes, best practices and solution require...

7 Reasons Why Micro-Segmentation is Powerful to Have and Painless to Add

7 reasons why micro-segmentation is powerful to have and painless to add

Published By: Research Desk Released: Nov 14, 2018

This brief explains why it's time to take the next step toward the software-defined data center, and apply network virtualization and micro-segmentation to the network. It empowers infrastructure arch...

A Practical Guide for Automating IT

a practical guide for automating it

Published By: Research Desk Released: Nov 14, 2018

Embrace an approach that fully automates the delivery and management of infrastructure and application components, including network and security services to accelerate IT service delivery, and respon...

MicroStrategy Secure Cloud Whitepaper

microstrategy secure cloud whitepaper

Published By: Research Desk Released: Nov 14, 2018

Cloud business intelligence is an emerging segment in the market for BI tools and solutions. With cloud BI, companies outsource the installation and management of BI software to BI vendors, who run th...

Achieving High Fidelity Security: An EMA White Paper

achieving high fidelity security: an ema white paper

Published By: Research Desk Released: Nov 14, 2018

Discover the key facets of high-fidelity security the ability for organizations to collect comprehensive and timely data and gain context for fast and prioritized threat detection and response. Learn...

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