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The Data Culture Playbook

the data culture playbook

Published By: Research Desk Released: Aug 08, 2023

With the emergence of AI, excitement around data has never been higher. But how can your company leverage data to generate insights and make fast business decisions? It starts by building a strong dat...

Delivery on the promise of privacy

delivery on the promise of privacy

Published By: Research Desk Released: Aug 07, 2023

Personal data can be an organization’s most valuable, but also riskiest type of data... are you confident you’re handling in appropriately? According to the 2022 Cisco Data Privacy Benchmark Su...

State of Service Report, Fifth Edition

state of service report, fifth edition

Published By: Research Desk Released: Aug 03, 2023

For the fifth edition of our “State of Service” report, Salesforce Research surveyed 8,050 customer service professionals to determine: • How service organizations continue to adapt to an ever m...

Prioritizing Your People Objectives

prioritizing your people objectives

Published By: Research Desk Released: Aug 02, 2023

In today’s unpredictable and competitive environment, it’s critical to retain highly skilled individuals and keep them motivated. However, organizations facing limited resources are feeling pressu...

11 Best Practices for the of Work New World

11 best practices for the of work new world

Published By: Research Desk Released: Aug 02, 2023

Being your organization’s diversity, equity, and inclusion (DEI) champion is an important role, but it can also be a challenging one. Depending on where your organization is in its DEI journey, your...

Sécurisation de la collaboration : une nouvelle approche de la sécurité des suites de productivité

sécurisation de la collaboration : une nouvelle approche de la sécurité des suites de p...

Published By: Research Desk Released: Aug 01, 2023

La COVID-19 a révolutionné le fonctionnement des organisations de toutes tailles et de tous les secteurs. En effet, dès le début de la pandémie, les gouvernements les ont poussées à adopter le ...

From Today To Future-Ready: How To Progress On Your Digital Transformation Journey

from today to future-ready: how to progress on your digital transformation journey

Published By: Research Desk Released: Jul 29, 2023

The move to digital and new technologies affects organizations of all sizes, across all industries. Most importantly, it reshapes the employee and customer experience, to which all businesses need to ...

Building a connected, secure and sustainable workplace

building a connected, secure and sustainable workplace

Published By: Research Desk Released: Jul 27, 2023

In the Business Process Outsourcing (BPO) sector, organizations need to continually adapt to evolving customer and employee expectations. Implementing next generation technologies is vital in achievin...

Risk, resilience and security for governments and cities

risk, resilience and security for governments and cities

Published By: Research Desk Released: Jul 26, 2023

Today, governments and cities around the globe are facing a polycrisis, that is, a convergence of cyber and physical risks that threatens citizens, critical services and sensitive data. Citizens no...

2022 Ransomware Trends Report

2022 ransomware trends report

Published By: Research Desk Released: Jul 21, 2023

Im Januar 2022 befragte ein unabhängiges Marktforschungsunternehmen 1.000 IT-Verantwortliche zu den Auswirkungen von Ransomware in ihren Umgebungen, ihren Methoden zur Wiederherstellung nach einem An...

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