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State of Service Report, Fifth Edition

state of service report, fifth edition

Published By: Research Desk Released: Aug 04, 2023

¿Qué dicen más de 8000 agentes y líderes sobre el estado del servicio de atención al cliente? El servicio de atención al cliente está cambiando. Lea este informe para obtener información ba...

Evolving Customer Needs Drive Future Sales Technology Investments

evolving customer needs drive future sales technology investments

Published By: Research Desk Released: Sep 30, 2022

The workforce and the economy have been whipsawed back and forth over the past year-plus, and businesses are still adapting to the new normal. With the economic outlook improving, investments in sales...

See How One Union is Saving Money and Improving the Health of Their Members with Direct Primary Care

see how one union is saving money and improving the health of their members with direct pr...

Published By: Research Desk Released: Aug 02, 2022

Serving 35 Unions across the nation, representing more than 150,000 members and their families. UA Local 440 in Indianapolis partnered with Activate by Everside Health for a union healthcare benef...

Einsparungen und geschäftlicher Nutzen durch Slack

einsparungen und geschäftlicher nutzen durch slack

Published By: Research Desk Released: Jun 23, 2022

Fünf Themen dominieren die neue Arbeitswelt Wir haben mit Führungskräften aus verschiedenen Bereichen, Branchen und Ländern darüber gesprochen, was die Zukunft der Arbeit bringt, um besser zu ver...

BUILDER MORE THAN DOUBLES ORGANIC TRAFFIC WITH WEBSITE REDESIGN

builder more than doubles organic traffic with website redesign

Published By: Research Desk Released: May 12, 2022

Technology is constantly evolving and so are the needs of home shoppers. Building a website with BDX ensures that you always have access to the latest technology and design trends. Upgrades are easy a...

Webinar: Forging Future-Proof Buy Now, Pay Later Offerings with Klarna, Paywerk and Provenir

webinar: forging future-proof buy now, pay later offerings with klarna, paywerk and proven...

Published By: Research Desk Released: May 11, 2022

In today’s digital-first world you know that you need to make smarter decisions that keep you ahead of risks without sacrificing your industry-leading consumer experience. To innovate, thrive, an...

Netflixing Auto Finance

netflixing auto finance

Published By: Research Desk Released: May 11, 2022

In the age of instant everything, consumers expect immediate answers. Auto financing is no different. If you aren’t approving auto loans quickly, your competition may be – losing you valuable cust...

Cheat Sheet For Customer Loyalty

cheat sheet for customer loyalty

Published By: Research Desk Released: Apr 25, 2022

How do you get customers to keep coming back? We’ve got the guide to help. In today’s world, the contact center handles much more than mere break-fix solutions. Customers move more quickly now ...

Knowledge Rocks!

knowledge rocks!

Published By: Research Desk Released: Apr 25, 2022

Class is in session. Learn why knowledge rocks! Contrary to popular belief, you can predict the future. Or, at least, you can predict your customers’ needs, issues, and questions. You’ve seen t...

How To Use The Power Of Emotion To Create Superior CX

how to use the power of emotion to create superior cx

Published By: Research Desk Released: Apr 25, 2022

Contact centres that consistently inspire positive customer emotions are revenue generators, not cost centres—and they deliver a competitive business advantage. Is your contact centre up to t...

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