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Qualys Warns of OpenSSH Vulnerability to Users
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state of service report, fifth edition
Sponsored by:
Salesforce
Published By:
Research Desk
Released:
Aug 04, 2023
ÂżQuĂ© dicen más de 8000 agentes y lĂderes sobre el estado del servicio de atenciĂłn al cliente? El servicio de atenciĂłn al cliente está cambiando. Lea este informe para obtener informaciĂłn ba...
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evolving customer needs drive future sales technology investments
Sponsored by:
Conga
Published By:
Research Desk
Released:
Sep 30, 2022
The workforce and the economy have been whipsawed back and forth over the past year-plus, and businesses are still adapting to the new normal. With the economic outlook improving, investments in sales...
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see how one union is saving money and improving the health of their members with direct pr...
Sponsored by:
Everside
Published By:
Research Desk
Released:
Aug 02, 2022
Serving 35 Unions across the nation, representing more than 150,000 members and their families. UA Local 440 in Indianapolis partnered with Activate by Everside Health for a union healthcare benef...
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einsparungen und geschäftlicher nutzen durch slack
Sponsored by:
Slack
Published By:
Research Desk
Released:
Jun 23, 2022
Fünf Themen dominieren die neue Arbeitswelt Wir haben mit Führungskräften aus verschiedenen Bereichen, Branchen und Ländern darüber gesprochen, was die Zukunft der Arbeit bringt, um besser zu ver...
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builder more than doubles organic traffic with website redesign
Sponsored by:
BDX
Published By:
Research Desk
Released:
May 12, 2022
Technology is constantly evolving and so are the needs of home shoppers. Building a website with BDX ensures that you always have access to the latest technology and design trends. Upgrades are easy a...
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webinar: forging future-proof buy now, pay later offerings with klarna, paywerk and proven...
Sponsored by:
Provenir
Published By:
Research Desk
Released:
May 11, 2022
In today’s digital-first world you know that you need to make smarter decisions that keep you ahead of risks without sacrificing your industry-leading consumer experience. To innovate, thrive, an...
Read more
netflixing auto finance
Sponsored by:
Provenir
Published By:
Research Desk
Released:
May 11, 2022
In the age of instant everything, consumers expect immediate answers. Auto financing is no different. If you aren’t approving auto loans quickly, your competition may be – losing you valuable cust...
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cheat sheet for customer loyalty
Sponsored by:
NICE
Published By:
Research Desk
Released:
Apr 25, 2022
How do you get customers to keep coming back? We’ve got the guide to help. In today’s world, the contact center handles much more than mere break-fix solutions. Customers move more quickly now ...
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knowledge rocks!
Sponsored by:
NICE
Published By:
Research Desk
Released:
Apr 25, 2022
Class is in session. Learn why knowledge rocks! Contrary to popular belief, you can predict the future. Or, at least, you can predict your customers’ needs, issues, and questions. You’ve seen t...
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how to use the power of emotion to create superior cx
Sponsored by:
NICE
Published By:
Research Desk
Released:
Apr 25, 2022
Contact centres that consistently inspire positive customer emotions are revenue generators, not cost centres—and they deliver a competitive business advantage. Is your contact centre up to t...
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