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Unlocking the power of AI across the entire customer service experience

Unlocking the power of AI across the entire customer service experience

Zendesk
Published by: Research Desk Released: Aug 15, 2023

Customer service has reached a tipping point, where AI has the potential to revolutionise how companies engage with customers. You’ve probably heard about innovations like ChatGPT, and seen a plethora of new AI applications show up in the ecosystem of customer experience solutions.