Technology Archives | Page 2 of 44 | Binary OnDemand

Agent Empathy Playbook For the New Reality

agent empathy playbook for the new reality

Published By: Research Desk Released: Feb 14, 2023

It is often said that an organization is only as good as its employees and that they are what makes customers want to do business with your company. Contact Center agents are your front line and cr...

Cinco principais motivos para usar os Serviços MDR

cinco principais motivos para usar os serviços mdr

Published By: Research Desk Released: Feb 07, 2023

Com o aumento em volume, complexidade e impacto das ameaças cibernéticas, as organizações estão buscando cada vez mais os serviços MDR de detecção e resposta gerenciadas para detectar e neutra...

O Estado do Ransomware no Brasil 2022

o estado do ransomware no brasil 2022

Published By: Research Desk Released: Feb 07, 2023

Sobre a pesquisa A Sophos contratou uma agência de pesquisa de opinião, a Vanson Bourne, para realizar um estudo independente com 5.600 profissionais de TI em organizações de médio porte (de 1...

Sophos Managed Detection and Response

sophos managed detection and response

Published By: Research Desk Released: Feb 07, 2023

Serviços de prevenção de violações e ransomwares A necessidade de operações de segurança always-on se tornou um fator imprescindível em qualquer configuração. Entretanto, a complexidade ...

Getting It Right: Choosing the Server That Fits Your Business

getting it right: choosing the server that fits your business

Published By: Research Desk Released: Jan 20, 2023

Your business may be growing, or perhaps your services are shifting, but you find yourself looking at how technology can help support the organisation. For organisations like yours, the selection of a...

The top four hybrid work challenges facing IT

the top four hybrid work challenges facing it

Published By: admin Released: Nov 28, 2022

How to create and collaborate from anywhere, while minimizing the impact on your IT teams The Lenovo ThinkPad® Z Series, with business- ready AMD Ryzen™ PRO 6000 Series processors, was built for...

The Inner Circle Guide to Agent Engagement and Empowerment

the inner circle guide to agent engagement and empowerment

Published By: Research Desk Released: Nov 14, 2022

Your agents aren’t going to ask you for more automated tools, empowered and personalized coaching, and a sense of purpose—because they already expect them to be there. As a contact center leade...

Drive subscriber growth with a customized reading experience

drive subscriber growth with a customized reading experience

Published By: Research Desk Released: Oct 27, 2022

Discover how to get the edge by revolutionising your digital subscription model and embracing technology and transformation. Keeping up with change is a critical task for publishers. Especially tho...

Advancing Technology in M and A Cybersecurity Due Diligence

advancing technology in m and a cybersecurity due diligence

Published By: Research Desk Released: Oct 26, 2022

Conducting M and amp;A Due Diligence? Don’t skip a Cybersecurity Risk Assessment. Cybersecurity risk has arguably the highest potential to derail even the best M and amp;A project. Unfortunately ...

Best Practices für den Aufbau eines Physical Security Operations Center (SOC)

best practices für den aufbau eines physical security operations center (soc)

Published By: Research Desk Released: Sep 17, 2022

Sie und Ihr Team haben den Auftrag erhalten, das erste physische Security Operations Center Ihres Unternehmens aufzubauen. Das Projekt wird von einer Führungskraft gesponsert, es gibt einen überzeug...

Our Brands