service management Whitepapers

freshservice service management benchmark report

Sponsored by: Freshworks Zendesk Published By: Research Desk Released: Jul 20, 2023

The current economic pressures have challenged business leaders to drive efficiency and maximize return on their digital investments. Business leaders rely on technology leaders for growth, service ex...

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the most powerful field service management software for the security and surveillance indu...

Sponsored by: Zuper.co Published By: Research Desk Released: Aug 16, 2022

As the world becomes increasingly environmentally conscious your customers are looking to solar power as one of the most-promising alternatives to traditional energy. But with the Solar industry growi...

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service innovation: how to actively scale your service management

Sponsored by: JCurve Published By: Research Desk Released: Apr 15, 2022

Managing services successfully can sometimes feel like competing in the Formula 1, driving blindfolded at high speed. It might seem like you’re in the race and getting somewhere fast, but are you ah...

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the biggest opportunity for supply chain visibility

Sponsored by: Elementum Published By: Research Desk Released: Nov 24, 2021

Supply chain visibility is gaining popularity, but smart operators recognize the importance of making that visibility actionable. An optimal digital strategy will incorporate both real-time visibility...

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beginners guide: what is supply chain service management?

Sponsored by: Elementum Published By: Research Desk Released: Jun 04, 2021

This paper describes what supply chain service management is, why it’s necessary, and how it works. It includes examples from client success stories, data from the latest research, and a thorough ex...

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understanding the impact of enterprise service management

Sponsored by: ServiceNow Published By: Research Desk Released: Apr 16, 2021

This eBook will get you to think of enterprise service management as a strategic approach to improving business operations and outcomes, that involves all three of people, process, and technology chan...

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understanding the inpact of enterprise service management

Sponsored by: ServiceNow Published By: Research Desk Released: Jan 29, 2021

This eBook will get you to think of enterprise service management as a strategic approach to improving business operations and outcomes, that involves all three of people, process, and technology chan...

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forrester study: business value of servicenow customer service management

Sponsored by: ServiceNow Published By: Research Desk Released: Apr 21, 2020

A Study to Measure Cost Savings and Business Benefits. This Forrester Total Economic Impact™ (TEI) study is based on four interviews with ServiceNow Customer Service Management customers. It prov...

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mastering operational efficiency in your services business

Sponsored by: NetSuite Published By: Research Desk Released: Apr 17, 2020

Streamlining the quote-to-cash process is crucial for any business. In this white paper, we'll focus on strategies that Managed Service Providers (MSPs) and IT Value-Added Resellers (IT VARs) can util...

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server to data center tipping point

Sponsored by: Atlassian Published By: Research Desk Released: Jun 06, 2019

Atlassian unleashes the potential of every team. Our collaboration software helps teams organize, discuss and complete shared work. Teams at more than 119,000 customers, across large and small organiz...

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