Digital Archives | Page 6 of 16 | Binary OnDemand

Leveraging Contact Center Analytics

leveraging contact center analytics

Published By: Research Desk Released: Sep 15, 2021

Are your customers getting frustrated by inaccurate wait times? Are callers to your contact center resolving their issues on the first call? The good news is that analytics can help. With the right...

Case Studies in Government Digital Identity

case studies in government digital identity

Published By: Research Desk Released: Aug 05, 2021

Globally, governments are adopting secure digital identity verification to improve the lives of their citizens. Governments, banks and other enterprises are opting to transform their programs to digi...

Guide to Digitising HR

guide to digitising hr

Published By: Research Desk Released: Aug 03, 2021

In the new world of digital and remote working, traditional HR is falling short. Go digital and ditch those paper documents for good. Digital HR can give you much-needed time back in your day, stre...

Digital Supply Chain Summit

digital supply chain summit

Published By: Research Desk Released: Jul 15, 2021

Learn from your industry peers on how they are delivering exceptional customer experience, building resilient and sustainable supply chains, and running processes autonomously by leveraging the cloud....

End-to-End Security in Education

end-to-end security in education

Published By: Research Desk Released: Jul 12, 2021

Learning environments go digital Whether they are completing a math test online, giving a science presentation, or virtually attending a field trip, students of all ages are always connected. And w...

From challenge to change.

from challenge to change.

Published By: Research Desk Released: Jul 05, 2021

Pivoting in the midst of a pandemic posed tremendous challenges. But it also gave the world a glimpse into the power of digital—with all its agility, creativity, and possibility. In November 2020, w...

The pandemic imposed mighty change in healthcare.

the pandemic imposed mighty change in healthcare.

Published By: Research Desk Released: Jul 05, 2021

With the onset of COVID-19, the healthcare and pharmaceutical industries had a defining moment to respond to the first pandemic in a century. This emergency condition invited and forced a lot of chang...

A Digital Customer Experience Awakening

a digital customer experience awakening

Published By: Research Desk Released: Jul 05, 2021

The current COVID-19 crisis has placed an urgent requirement on businesses to keep pace with shifting customer behaviors and expectations. To win in this new environment, enterprises must ensure that ...

PYMNTS Omnichannel Grocery Report

pymnts omnichannel grocery report

Published By: Research Desk Released: Jun 12, 2021

The Omnichannel Grocery Report: Leveraging Digital Purchasing Channels to Boost Conversion The broader shift toward digital commerce has changed the way consumers shop, pay and acquire their grocer...

Digital Implementation Checklist For Finance Executives

digital implementation checklist for finance executives

Published By: Research Desk Released: May 28, 2021

You could spend hours every day manually compiling and manipulating data to build a cash forecast – only to have an inaccurate view. Avoid manual processes and increase the accuracy of your cash rep...

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