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Checkly Secures USD 20 M for Synthetic Monitoring
Particle Launches Tachyon Single-board Computer for Linked Devices
Gradient AI Raises USD 56 M to Innovate in Insurance Industry
UK Regulator Seeks Feedback on Google-Anthropic Partnership Probe
Extreme Networks Inc. Announced Partnership with Intel
Kindo Reels in USD 20.6 M and Acquires WhiteRabbitNeo
Microsoft’s SpreadsheetLLM Enhances AI’s Comprehension
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how rpa impacts every part of the insurance value chain
Sponsored by:
AAI Insurance
Published By:
Research Desk
Released:
Feb 12, 2020
Get the eBook and learn how Robotic Process Automation(RPA) streamlines claims handling, accelerates underwriting, enhances customer service, and strengthens finance and accounting processes....
Read more
5 ways to change a toxic call center environment
Sponsored by:
RingCentral
Published By:
Research Desk
Released:
Dec 23, 2019
No matter who you talk to, everyone agrees: a toxic call center is hurtful to customers, employees, and your bottom line. When customers call in, they’re hoping to connect with an actively engaged t...
Read more
becoming a trailblazer: greenthumb keeps customer service in bloom with field service ligh...
Sponsored by:
Salesforce
Published By:
Research Desk
Released:
Dec 05, 2019
When the first rays of sunshine hit the UK each spring, GreenThumb’s expert field crew members are eager to help homeowners across the nation bring their lawns to life. That’s why the company rece...
Read more
transform customers experience with connected field service
Sponsored by:
Salesforce
Published By:
Research Desk
Released:
Dec 05, 2019
In the era of the connected customer, delivering a superior, endto- end customer experience has never been more important. In fact, according to the Customers 2020 report, customer experience has over...
Read more
committed to customers – going beyond the shopping cart
Sponsored by:
Hexaware
Published By:
Research Desk
Released:
Nov 05, 2019
With customers making purchase decisions in just a few clicks, online retailers need to provide an extensive range of services like replacement guarantees, scheduled on-time deliveries, attractive dis...
Read more
navigate to a modern erp – in the cloud
Sponsored by:
oracle
Published By:
Research Desk
Released:
Jul 09, 2019
The impact of enterprise resource planning (ERP) technology is unmistakable. As the world moves faster and faster, it is essential to seek out any tools that can give your growing business a competiti...
Read more
did it work? a playbook for mastering it change using end user experience monitoring
Sponsored by:
riverbed
Published By:
Research Desk
Released:
Jul 05, 2019
By definition, digital transformation is all about IT change. Migrating apps to the cloud to improve agility. Rolling out a mobile first strategy to reach customers wherever they are. Delivering an om...
Read more
5 challenges fleet management systems are solving for business and operations leaders
Sponsored by:
U.s. cellular
Published By:
Research Desk
Released:
Jul 05, 2019
Take a look at the top five reasons business and operations professionals are implementing fleet management systems — and seeing results. This easy-to-read eBook shows you how fleet management works...
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agile transformation improves customer services for leading payroll provider
Sponsored by:
Redhat
Published By:
Research Desk
Released:
Jun 27, 2019
Leading payroll and human resources (HR) provider Paychex pairs innovative technology with flexible digital services to create self-service tools supported by industry specialists. Its agile transform...
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forbes insights-it transformation: cios and ceos power partnership for the digital age
Sponsored by:
Dell
Published By:
Research Desk
Released:
May 30, 2019
Enterprises throughout the world have made IT Transformation a priority in recent years. Unfortunately, despite investing heavily in time and money, many of them still haven’t found the secret to ga...
Read more
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