customer experiences Whitepapers

a business case for customer data management

Sponsored by: Informatica Published By: Research Desk Released: Nov 10, 2021

Getting Buy-In for a Data Strategy that Fuels Great Customer Experiences Businesses today compete on customer experience, and great customer experiences require great data. So you need to present y...

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location intelligence: the new frontier for data-driven success

Sponsored by: Google Maps Published By: Research Desk Released: Aug 20, 2021

How market leaders use real-time geospatial data to engage customers and deliver results Find out how combining mapping solutions, real-time geospatial data, and your internal company data can impr...

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build customer loyalty through cx ebook

Sponsored by: Asana Published By: Research Desk Released: Aug 04, 2021

Customers also tend to spend more and engage more with brands. Providing consistent, high-quality customer experiences is the key to unlocking customer loyalty. In this guide, we provide actionable...

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build customer loyalty through cx ebook

Sponsored by: Google Published By: Research Desk Released: Jul 15, 2021

Customers also tend to spend more and engage more with brands. Providing consistent, high-quality customer experiences is the key to unlocking customer loyalty. In this guide, we provide actionable...

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build customer loyalty through cx ebook

Sponsored by: MaestroQA Published By: Research Desk Released: Jul 15, 2021

Customers also tend to spend more and engage more with brands. Providing consistent, high-quality customer experiences is the key to unlocking customer loyalty. In this guide, we provide actionable...

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for your consumers, every moment counts in healthcare services.

Sponsored by: Adobe Published By: Research Desk Released: Jul 05, 2021

Great customer experiences happen in real time — not days or weeks after a customer engages. Our new eBook Every Moment Counts takes a pointed look at the ways that healthcare businesses can alter...

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solutions for better customer experiences

Sponsored by: Google Published By: Research Desk Released: Jun 18, 2021

Customer contact centers are the face of your bank. But they often leave callers longing for more personalized, intuitive care. Google Cloud’s Contact Center AI (CCAI) solution is redefining the ...

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modernize your web apps: 5 stories of creating better customer experiences through cloud m...

Sponsored by: Microsoft Published By: Research Desk Released: Apr 16, 2021

The recent surge in digital demand has made customer experience a key differentiator for businesses. According to Gartner, “75 percent of organizations are now able to show that customer satisfactio...

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winning with superior customer experiences

Sponsored by: Adobe Published By: Research Desk Released: Feb 25, 2021

Across every industry, many of the world's best and fastest-growing brands are using Adobe Experience Manager to deliver personalised content accurately and on time. Why should the target audience ...

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the ultimate guide to improving contact center productivity

Sponsored by: Upland Software Published By: Research Desk Released: Feb 17, 2021

Today, 79% of high-performing customer service agents believe their role is more strategic than it was two years ago.* As the literal voice of your business, contact center agents have the power to sh...

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