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Sponsored by: Google Published By: Research Desk Released: Feb 20, 2019

Discover how Google Cloud can help you build what’s next At Google Cloud Next ‘18, we shared our vision for the cloud’s future and made over 100 announcements. Don’t have time to read and abso...

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is it time to move your contact center to the cloud?

Sponsored by: Serenova Published By: Research Desk Released: Feb 19, 2019

As you consider a move to the cloud it helps to understand what your peers and colleagues think. That's why we thought you'd like to see what contact center professionals had to say in a recent indust...

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7 reasons why a cloud-based contact center is the way to deliver on customer experience

Sponsored by: Serenova Published By: Research Desk Released: Feb 19, 2019

Sometimes, your contact center agents are the first impression someone has of your company. Other times, they're the only interaction customers have with your organization. With the customer experi...

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quality management and your cloud contact center

Sponsored by: Serenova Published By: Research Desk Released: Feb 19, 2019

Your contact center needs to work hard to stand out and positively impact customer retention and satisfaction. A typical business only hears from 4% of its unhappy customers – and 91% of them say t...

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powering growth and innovation in a hybrid cloud world

Sponsored by: DataStax Published By: Research Desk Released: Feb 15, 2019

As enterprises flock to the cloud, nearly all are ending up with a hybrid/multi-cloud infrastructure without realizing it or intending to. Read this ebook to learn what it means to have a hybrid cloud...

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final cloud for everyone

Sponsored by: Vertex Inc. Published By: Research Desk Released: Feb 11, 2019

Software as a Service (SaaS) has become increasingly popular for companies in the past few years. For many companies, they are ditching their on-premise software for a cost-saving, IT-friendly, and in...

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changing the speed of the business

Sponsored by: NetApp Published By: Research Desk Released: Feb 08, 2019

Flash storage is accelerating time to information while playing a key role in IT infrastructure transformation. Today’s IT organizations face huge challenges such as the ever-increasing number of ap...

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deliver private cloud at t the scale with netapp hci

Sponsored by: NetApp Published By: Research Desk Released: Feb 08, 2019

In today’s digital workplace, IT teams are being tasked to deliver more, and to deliver it faster. New applications and data are needed across multiple platforms. The key decision that many IT teams...

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five ways to reduce risk and boost productivity

Sponsored by: citrix Published By: Research Desk Released: Feb 07, 2019

To be productive, employees expect to be able to work on any device and from any location. IT is challenged with not only enabling this flexibility but also ensuring that corporate apps and data remai...

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taneja group: hpe brings multi-cloud storage to the enterprise

Sponsored by: HPE Published By: Research Desk Released: Feb 05, 2019

In this piece we’ll examine the customer journey to cloud storage, including some important considerations companies should keep in mind as they decide what approach will work best for them. We’ll...

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