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Datto’s State of the Channel Ransomware Report

datto’s state of the channel ransomware report

Published By: Research Desk Released: May 20, 2019

With survey findings gathered from 1,700 Managed Service Providers (MSPs) serving 100,000 small-to-mid-sized businesses (SMBs) around the globe, Datto’s State of the Channel Ransomware Report provid...

Datto’s 2018 US State of the MSP Report

datto’s 2018 us state of the msp report

Published By: Research Desk Released: May 20, 2019

Datto surveyed roughly 2,300 managed service providers (MSPs) worldwide about their day-to-day lives. The result: a wealth of statistics about the state of today’s MSPs, including everything from ba...

UX4CX: User Experience Guidelines To Design For The Sitecore Customer Experience Platform

ux4cx: user experience guidelines to design for the sitecore customer experience platform

Published By: Research Desk Released: May 20, 2019

Customers in every industry expect personalized experiences. And research shows they reward those who deliver – organizations achieve an average of 16% conversion uplift in a single year with person...

E X P E R I E N C E C O M M E R C E : A guide to winning customer hearts and minds

e x p e r i e n c e c o m m e r c e : a guide to winning customer hearts and minds

Published By: Research Desk Released: May 16, 2019

Many leading brands and Internet businesses have had it good for years, riding the online shopping wave and developing electronic commerce platforms. But with their “one-and-done” focus on selling...

Pricing Made MSPeasy

pricing made mspeasy

Published By: Research Desk Released: May 16, 2019

Delivering managed services is all about making the margins you want on the services you deliver. So, it is important to take a hard look at your own costs first when developing a pricing strategy. On...

Sales Prospecting Made MSPeasy

sales prospecting made mspeasy

Published By: Research Desk Released: May 16, 2019

For managed service providers (MSPs) to thrive, they must continue to bring in new clients. Your customer base is what defines your success, so building and expanding that base is an absolute necessit...

RMM Made MSPeasy

rmm made mspeasy

Published By: Research Desk Released: May 16, 2019

As a managed service provider, being able to proactively address issues as they emerge, rather than after they happen, is essential to deliver exceptional service. Investing in remote monitoring and m...

7 Best Practices of Successful MSPs

7 best practices of successful msps

Published By: Research Desk Released: May 16, 2019

This ebook offers seven strategic tips for MSPs looking to optimize growth and profits in the coming years. It is based on research culled from multiple sources including analysts, trade associations,...

Multicloud Technical Guide

multicloud technical guide

Published By: Research Desk Released: May 16, 2019

With so many factors to consider, the shift toward a multicloud infrastructure can be daunting. But with expertise from Juniper Networks®, you can get the information you need to tackle the transitio...

Detecting Account Takeovers and Defending your Users

detecting account takeovers and defending your users

Published By: Research Desk Released: May 16, 2019

Account Takeover (ATO) attacks are one of the fastest growing and prevalent problems for most organizations. According to a recent Forrester report, ATO attacks caused at least $6.5 billion to $7 bill...

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