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Extracting value from automation

extracting value from automation

Published By: Research Desk Released: Nov 13, 2020

As an IT professional, you want to deliver services that amaze your users. But often daily IT tasks take up so much time that it’s impossible to focus on real digital transformation. That’s where ...

La llegada del lugar de trabajo digital híbrido

la llegada del lugar de trabajo digital híbrido

Published By: Research Desk Released: Nov 02, 2020

La finalidad última de Workplace Service Delivery es eliminar las barreras y poner las cosas fáciles en tus instalaciones. En la nueva normalidad, cada vez más empresas están adoptando el concepto...

Delivering Business Nirvana with Value Stream Management

delivering business nirvana with value stream management

Published By: Research Desk Released: Oct 22, 2020

The Value Stream Management concept has been around for a few years now but it’s still finding its way into the mainstream. Simply put it’s the process of integrating every aspect of your business...

Improving IT Velocity in a DevOps World

improving it velocity in a devops world

Published By: Research Desk Released: Oct 22, 2020

For too long, DevOps and ITSM/ITOM have been on opposite sides of the enterprise—one wanting to move fast and innovate, the other in control and adverse to any risk. But now is the time to put that ...

New Portal Helps Coca-Cola European Partners Endure COVID-19

new portal helps coca-cola european partners endure covid-19

Published By: Research Desk Released: Oct 13, 2020

Access this paper to learn how Coca-Cola European Partners were able to build a COVID-19 resource portal in days using the ServiceNow Health Alert Employee Experience Pack as inspiration....

Five Steps to a Safe Workplace With Servicenow

five steps to a safe workplace with servicenow

Published By: Research Desk Released: Oct 13, 2020

This eBook shares our five steps for keeping your workplace safe with smart digital workflows, while also achieving efficient and compliant operations throughout the reopening process....

Beyond Out-of-The-Box for ITSM: Automate Routine Service Requests with IntegrationHub

beyond out-of-the-box for itsm: automate routine service requests with integrationhub

Published By: Research Desk Released: Oct 13, 2020

This ebook shows how your IT service desk can automate end-to-end service request with custom workflows. IT service delivery teams can drive down OPEX, increase service delivery speed, and free up cri...

Now on Now: Accelerating Security Operations

now on now: accelerating security operations

Published By: Research Desk Released: Oct 13, 2020

Not only does ServiceNow take cybersecurity seriously but its reputation depends on it. They are committed to delivering the security they demand. Learn about why ServiceNow uses Security Operation...

Adapting IT operations to uncertain times

adapting it operations to uncertain times

Published By: Research Desk Released: Aug 21, 2020

In the Fall of 2019, who could have predicted the drastic changes coming to every part of business? This ebook explores key areas to consider in the “new normal”. Best practices are offered for bo...

Implementing Agile Security Response

implementing agile security response

Published By: Research Desk Released: Jul 14, 2020

Data breaches constantly threaten enterprises today. And the risk continues to grow. According to the 2018 Cost of a Data Breach Study, the cost of breaches rose from $3.62 to $3.86 million, increasin...

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