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IDC Topline Report – UK

idc topline report – uk

Published By: Research Desk Released: Dec 23, 2020

In this Topline report, IDC provide UK specific insights and guidance on how leveraging 5 key drivers, that are tied to business priorities such as compliance, reducing operating cost, improved accura...

3rd Annual Global Password Report

3rd annual global password report

Published By: Research Desk Released: Dec 23, 2020

Explore changes in password security practices worldwide – and see where businesses are still putting themselves at risk. LastPass has analyzed over 47,000 businesses to bring you insights into s...

How can an Identity solution help your business be more secure — and productive?

how can an identity solution help your business be more secure — and productive?

Published By: Research Desk Released: Dec 23, 2020

Today’s business environment is anything but simple – and increased cyber threats just complicate things more. For employees to work efficiently and securely, you need to know who they are and wha...

Buyer’s guide to choosing the right remote support tool

buyer’s guide to choosing the right remote support tool

Published By: Research Desk Released: Oct 31, 2020

More and more organizations are looking to implement a remote support tool that gives support professionals on-demand productivity and provides quick resolutions to the ever-evolving set of pains that...

Why Winning Support Teams Stick to One Tool

why winning support teams stick to one tool

Published By: Research Desk Released: Oct 31, 2020

Read this report to learn about the efficiencies your team can gain by leveraging a purpose-built tool – and what sets purpose-built tools apart from other support tool options...

Resolve Evolve

resolve evolve

Published By: Research Desk Released: Oct 31, 2020

This insightful guide walks you through the five foundational elements of frictionless support...

Connected Conversations: How AI and Chatbots Are Making Financial Services More Human

connected conversations: how ai and chatbots are making financial services more human

Published By: Research Desk Released: Jun 18, 2020

Today’s banking customer has strong opinions about their banking experience. “The Amazon Effect” has raised consumer expectations exponentially. A consistent, personal, and relevant experience i...

Empowering Your Frontline Employees and Agents – Leveraging Intelligent Tools for Maximum Impact

empowering your frontline employees and agents – leveraging intelligent tools for ma...

Published By: Research Desk Released: Jun 17, 2020

Customer expectations have grown tremendously, as their experience with a brand has become one of the most important factors that determines if they’ll purchase again from a company. These rising ex...

Connected Conversations: How AI and Chatbots Are Making Financial Services More Human

connected conversations: how ai and chatbots are making financial services more human

Published By: Research Desk Released: Jun 17, 2020

Today’s banking customer has strong opinions about their banking experience. “The Amazon Effect” has raised consumer expectations exponentially. A consistent, personal, and relevant experience i...

On-Demand Webinar: Empower and Secure your Remote Workforce

on-demand webinar: empower and secure your remote workforce

Published By: Research Desk Released: May 15, 2020

The transition to a remote workforce is challenging: What’s required for companies to enable employees to work from anywhere? Once your employees are working remotely effectively, how do you maintai...

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