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Rapid Recovery Planning Guide

rapid recovery planning guide

Published By: Research Desk Released: Sep 29, 2020

As of this writing, the COVID-19 pandemic continues to impact the worldwide economy, an event unprecedented in modern times. The immediate future is uncertain, and yet we must plan and execute to keep...

The Future of Managed Services

the future of managed services

Published By: Research Desk Released: May 16, 2020

The days where an organisation is solely responsible for managing all areas and aspects of their business are gone. In today’s world, it is common for certain services—be they telecoms, cloud, net...

The 4 Pillars to Building a Top-Notch Remote Workforce eBook

the 4 pillars to building a top-notch remote workforce ebook

Published By: Research Desk Released: Apr 07, 2020

This offers a unique opportunity for both businesses and employees, contributing to the increased popularity of telecommuting. As traditional work arrangements evolve to include remote teams, companie...

The ConnectWise Difference

the connectwise difference

Published By: Research Desk Released: Jan 09, 2020

ConnectWise gives you the tools necessary to automate repetitive tasks, standardize service delivery, hold your team accountable, and manage information, all while helping your business grow. Our soft...

IT Service Excellence Toolkit

it service excellence toolkit

Published By: Research Desk Released: Jan 09, 2020

A service desk understands that information offers technology solution providers (TSPs) strategic advantages and ensures proper mechanisms are in place for the data to be analyzed, produced and distri...

A Complete Guide to Pricing IT Services

a complete guide to pricing it services

Published By: Research Desk Released: Oct 09, 2019

Do you know how much it costs you to perform one hour of service? If you’re basing your pricing solely on a market-driven strategy, you’re playing a dangerous game. For example, if your costs a...

Patch Management Best Practices

patch management best practices

Published By: Research Desk Released: Oct 09, 2019

What is Patch Management? Patch management is the practice of reviewing, understanding, testing, deploying, and reconciling the deployment state for software product updates. The goal of the update...

The Ultimate Guide to As-A-Service: Step-By-Step Advice for Empowering Your Technology Solution Business

the ultimate guide to as-a-service: step-by-step advice for empowering your technology sol...

Published By: Research Desk Released: Oct 09, 2019

Do you feel like you’re fighting harder for customers’ business today than ever before? We’ve talked to countless technology professionals who find that their business is being stolen away by ot...

The Ultimate Guide to As-A-Service

the ultimate guide to as-a-service

Published By: Research Desk Released: Sep 13, 2019

Adding to Your Service Offering is Challenging. We get it. ConnectWise Inc. has helped countless technology professionals reconfigure their businesses for the future by adding new practice areas and b...

The KPIs Top MSPs Rely on for Success and How to Use Them in Your Business

the kpis top msps rely on for success and how to use them in your business

Published By: Research Desk Released: Sep 13, 2019

As a technology solution provider, how do you know you’re on the right path to success? How can you see where you’re going if you’re in the dark about where you are or how you got there? If your...

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