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Empower and inspire employees with user-centric ITSM

empower and inspire employees with user-centric itsm

Published By: Research Desk Released: Dec 04, 2020

“Transform ITSM for the Modern Digital Economy” Enable better decisions, faster problem-solving, and more autonomy Employees and service desk agents do their best work when they have the too...

Gain a clear, holistic view across your entire IT ecosystem

gain a clear, holistic view across your entire it ecosystem

Published By: Research Desk Released: Dec 04, 2020

Learn how multi-cloud discovery provides insight into your assets and their relationships across every environment Whether you’re running a hybrid cloud, multi-cloud, or both, a diverse environme...

The Ransomware-as-a-Service Evolution Is Here, with Its Sights on Your Mainframe

the ransomware-as-a-service evolution is here, with its sights on your mainframe

Published By: Research Desk Released: Oct 02, 2020

The Ransomware threat is growing, now expanding into organized cybercrime enterprises where attackers have a myriad of ways of getting past your defenses. With your organization’s most sensitive dat...

The Digital Workplace for Dummies

the digital workplace for dummies

Published By: Research Desk Released: Oct 02, 2020

In today’s world of continuous innovation, rapid change, and competitive hiring markets, a digital workplace provides an essential foundation for success. For IT and other lines of business, a moder...

Empower the Digital Workplace with Enterprise Chatbots

empower the digital workplace with enterprise chatbots

Published By: Research Desk Released: Oct 02, 2020

As artificial intelligence (AI) and automation technologies weave their way into the enterprise, organizations must evolve to meet new expectations for how service is delivered to employees. Many CIOs...

Protect Your Mainframe Against Malware

protect your mainframe against malware

Published By: Research Desk Released: Oct 02, 2020

With a gap in communications between mainframes and SIEM system, it can take up to 6 months to ID a mainframe breach, leaving your most critical data at risk. With cybercrime on the rise, it is more i...

Accelerating DevOps Delivery Cycles for Dummies

accelerating devops delivery cycles for dummies

Published By: Research Desk Released: Oct 02, 2020

This book shows you how to apply a Jobs-as-Code approach to workflow orchestration to save time, conserve resources, reduce errors, and ensure consistency to accelerate DevOps in your organization. Th...

Face the Workflow Automation Gap Head On

face the workflow automation gap head on

Published By: Research Desk Released: Sep 21, 2020

This Forrester Thought Leadership Paper provides insights on how application workflow automation can help organizations deliver higher-quality digital services more quickly, while shifting IT resource...

Flip the Switch to Continuous Delivery

flip the switch to continuous delivery

Published By: Research Desk Released: Sep 21, 2020

This eBook shines a light on adoption barriers, implementation needs, and the success companies experience when they implement Continuous Delivery....

Evolve Workload Management with Self-Service

evolve workload management with self-service

Published By: Research Desk Released: Sep 21, 2020

This white paper highlights how you can reduce IT operations support overhead by empowering business users to manage their own jobs....

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