All Whitepapers | Binary OnDemand

Supercharge Your Call Centre with Voice Biometrics!

supercharge your call centre with voice biometrics!

Published By: Research Desk Released: May 30, 2019

The number of attempts to defraud organizations is increasing each day. Today’s fraudsters are skilled in social engineering and the use of sophisticated methods, and deception to obtain confidentia...

5 Things To Consider Before You Invest In Predictive Behavioral Routing Drive Success For Business Around The World.

5 things to consider before you invest in predictive behavioral routing drive success for ...

Published By: Research Desk Released: May 30, 2019

Instead of looking to do more with less – a traditional cost-saving tactic within enterprise contact centers – successful leads are doing more with more to achieve desired business results. By ...

Four Ways To Win Over Any Customer Creating Great Connections With The Power Of Personality

four ways to win over any customer creating great connections with the power of personalit...

Published By: Research Desk Released: May 30, 2019

When you know your customer’s personality you’ve got power. NASA-proven research shows that the most consistent and reliable way people communicate their personality is through language. Our...

A 3-Step Approach for Shifting Your Contact Center into High Gear

a 3-step approach for shifting your contact center into high gear

Published By: Research Desk Released: May 30, 2019

The latest research from Forrester’s U.S Customer Experience Index 2017, indicates that customer experience is suffering. While contact centers are hugely valuable components of any organization,...

Emerging Tech and Modern IT: The Key to Unlocking Your Data Capital

emerging tech and modern it: the key to unlocking your data capital

Published By: Research Desk Released: May 30, 2019

Ignoring the employee experience weakens the impact of critical IT projects on business outcomes — it alienates employees. Application leaders focused on the digital workplace should strengthen tech...

The Business Value of Data Protection in the IT Transformation

the business value of data protection in the it transformation

Published By: Research Desk Released: May 30, 2019

Employee productivity is closely tied to the technology they use. It is important that each employee have the technology suited to the way they work – because they best know what they need, they sho...

Forbes Insights-IT Transformation: CIOs and CEOs Power Partnership for the Digital Age

forbes insights-it transformation: cios and ceos power partnership for the digital age

Published By: Research Desk Released: May 30, 2019

Enterprises throughout the world have made IT Transformation a priority in recent years. Unfortunately, despite investing heavily in time and money, many of them still haven’t found the secret to ga...

Siemless Threat Management AWS Vulnerablility and Threat Detection Checklist

siemless threat management aws vulnerablility and threat detection checklist

Published By: Research Desk Released: May 30, 2019

Securing web applications in the AWS cloud environment relies on the cloud service provider and the customer working together in a shared responsibility model. Effective security for web applications ...

Top 5 Malware Trends

top 5 malware trends

Published By: Research Desk Released: May 30, 2019

Security has always been a fast-paced field, but lately, the pace has been accelerating. Malware is rapidly evolving. The ways payloads are being delivered and deployed are changing, too. New attack t...

6 Steps to Overcoming PCI DSS Compliance Challenges in Multi-Cloud and Hybrid Environments

6 steps to overcoming pci dss compliance challenges in multi-cloud and hybrid environments

Published By: Research Desk Released: May 30, 2019

NO MORE FIRE DRILLS A Payment Card Industry Data Security Standard (PCI DSS) audit can be passed by complying with the bare minimum requirements, but that falls short of the purpose of it: to secur...

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