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How to accelerate IT innovation

how to accelerate it innovation

Published By: Research Desk Released: Jul 16, 2019

Every company today is a software company and, as a result, business and technology strategies ought to be very intertwined. But often, those strategies aren’t in alignment, leading to challenges in...

How APIs Modernize Legacy Systems

how apis modernize legacy systems

Published By: Research Desk Released: Jul 16, 2019

The world is moving at lightning speed from legacy enterprise software to SOA, SaaS integration, and APIs, compelled by the power of convention over configuration and the promise of agility and ope...

Building a single customer view using APIs

building a single customer view using apis

Published By: Research Desk Released: Jul 16, 2019

Access to data – particularly customer data – is critical for companies looking to transform customer experience. This is why organizations start initiatives to create a single customer view. Bui...

Automating business processes using APIs

automating business processes using apis

Published By: Research Desk Released: Jul 16, 2019

In today’s digitally disrupted economy, organizations across industries face competition at unparalleled heights. As a result, differentiation through business automation has become synonymous with ...

7 Ways APIs, Microservices, and DevOps Can Transform Your Business

7 ways apis, microservices, and devops can transform your business

Published By: Research Desk Released: Jul 16, 2019

Organizations are increasingly looking for ways to better compete in the market by releasing products and/or services more quickly. This has left us with a variety of technology buzzwords, from APIs a...

5 stages of incident management and how to improve them

5 stages of incident management and how to improve them

Published By: Research Desk Released: Jul 15, 2019

Simply put, effective incident management is an essential part of all enterprise business systems. Why? Because as tech tools and workflows become increasingly complex and interconnected, systems beco...

5 stages of incident management and how to improve them

5 stages of incident management and how to improve them

Published By: Research Desk Released: Jul 15, 2019

With such potential impact on the line, organizations are rapidly evolving incident response practices to ensure they can be managed as quickly and effectively as possible. This means taking a holisti...

7 Tips to Get New Engineers Ready to Be On-Call

7 tips to get new engineers ready to be on-call

Published By: Research Desk Released: Jul 15, 2019

By adopting DevOps philosophy at Opsgenie, we’ve decided not to have a separate Ops team. Instead, development teams are responsible for the operations of the systems they build, which makes being o...

7 Tips to Get New Engineers Ready to Be On-Call

7 tips to get new engineers ready to be on-call

Published By: Research Desk Released: Jul 15, 2019

By adopting DevOps philosophy at Opsgenie, we’ve decided not to have a separate Ops team. Instead, development teams are responsible for the operations of the systems they build, which makes being o...

The future of ITSM is agile

the future of itsm is agile

Published By: Research Desk Released: Jul 15, 2019

In this guide, Atlassian and AXELOS (the author of ITIL® Foundation) have partnered to jumpstart your agile journey with ITIL 4. Based on the principles in ITIL 4, you’ll learn how to build a high-...

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