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In-App Support: Help Your Customers Right Where They Are

in-app support: help your customers right where they are

Published By: Research Desk Released: Jun 17, 2022

Mobile apps are everywhere: engaging consumers, generating revenue, and providing entertainment. Yet when it comes to support, mobile apps can be a black hole. Users may not be able to reach out for h...

Buyer’s Guide to Choosing The Right Remote Support Tool

buyer’s guide to choosing the right remote support tool

Published By: Research Desk Released: Jun 17, 2022

Today, providing customer support is complex. The demand for remote technical support has jumped since the pre-pandemic days, as have the number of agents working remotely, putting pressure on organiz...

Embedded Finance Tracker: Streamline B2B Payments

embedded finance tracker: streamline b2b payments

Published By: Research Desk Released: Jun 17, 2022

Offer embedded finance options to meet customer expectations and gain a competitive edge Creating seamless and connected experiences demands a next-generation payment shift. According to a recen...

Introducing SMART Cities

introducing smart cities

Published By: Research Desk Released: Jun 16, 2022

SMART City is an effective, environmentally-friendly rodent control system that combats rodents such as mice and rats. The SMART City system involves wirelessly linked devices, that monitor, track, an...

Introducing SMART Cities

introducing smart cities

Published By: Research Desk Released: Jun 16, 2022

SMART City is an effective, environmentally-friendly rodent control system that combats rodents such as mice and rats. The SMART City system involves wirelessly linked devices, that monitor, track, an...

Investing in Technology Powers UK Companies to Success

investing in technology powers uk companies to success

Published By: Research Desk Released: Jun 16, 2022

In September 2021, IDC surveyed 197 UK companies with between 100 and 999 employees to see how their technology investment choices impact their business performance and success. What IDC found was ...

Investing in Technology Powers UK Companies to Success

investing in technology powers uk companies to success

Published By: Research Desk Released: Jun 16, 2022

Research reveals that there was £382 billion of direct digital transformation (DX) investment from 2020 to 2025 in the UK. Companies that are most successful at growing their revenue also had the hig...

Storage-as-a-Service Improves Business Operations

storage-as-a-service improves business operations

Published By: Research Desk Released: Jun 15, 2022

Rather than focusing on purchasing assets, features, and functions, enterprises are pivoting to focus on outcomes. They are also prioritizing solutions that allow them to offload lower value, highly r...

TPCRM 101

tpcrm 101

Published By: Research Desk Released: Jun 14, 2022

As organizations increasingly rely on third parties, their ecosystems become larger and more vulnerable to third-party cyber risk. Luckily, there are steps you can take in order to protect your organi...

2022 State of Startup Security REPORT

2022 state of startup security report

Published By: Research Desk Released: Jun 14, 2022

To say security and compliance are tricky is an understatement. Scalability, growth, and organizational maturity depend on a company’s ability to prove security. Startups clearly want to continue im...

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