All Whitepapers | Binary OnDemand

SIMPLIFYING THE CUSTOMER EXPERIENCE

simplifying the customer experience

Published By: Research Desk Released: Dec 05, 2019

In today’s fast-paced mortgage industry, customers expect immediate, accurate responses and access to a variety of technology-based options to interact with their servicer. Most servicers outsource ...

SALESFORCE FIELD SERVICE LIGHTNING POWERHOME SOLAR

salesforce field service lightning powerhome solar

Published By: Research Desk Released: Dec 05, 2019

POWERHOME Solar deployed the Salesforce Field Service Lightning (FSL) mobile application for communication with agents in the field to supplant a legacy customer relations management (CRM) solution th...

The Trailblazer’s Guide to Field Service

the trailblazer’s guide to field service

Published By: Research Desk Released: Dec 05, 2019

Everyone says customer expectations are getting higher each year. But you’ve probably noticed that people still appreciate the basics: fast scheduling, on-time arrival, personalized service, and fir...

MOBILE WORKERS BECOME the FACE of BRANDS

mobile workers become the face of brands

Published By: Research Desk Released: Dec 05, 2019

Customers are pushing companies to keep up with the innovation of the Fourth Industrial Revolution. With the lines blurring between B2B and B2C, companies need to re-evaluate their service strategies ...

Becoming a Trailblazer: GreenThumb keeps customer service in bloom with Field Service Lightning

becoming a trailblazer: greenthumb keeps customer service in bloom with field service ligh...

Published By: Research Desk Released: Dec 05, 2019

When the first rays of sunshine hit the UK each spring, GreenThumb’s expert field crew members are eager to help homeowners across the nation bring their lawns to life. That’s why the company rece...

Transform Customers Experience with Connected Field Service

transform customers experience with connected field service

Published By: Research Desk Released: Dec 05, 2019

In the era of the connected customer, delivering a superior, endto- end customer experience has never been more important. In fact, according to the Customers 2020 report, customer experience has over...

Cyber Resiliency in the Multi-Cloud Era

cyber resiliency in the multi-cloud era

Published By: Research Desk Released: Dec 05, 2019

This white paper discusses how businesses can achieve cyber resiliency in today’s multi-cloud era. It identifies how businesses can navigate the privacy labyrinth of cloud data....

Singtel Software-Defined Core – A Liquid Infrastructure Service

singtel software-defined core – a liquid infrastructure service

Published By: Research Desk Released: Dec 05, 2019

This Ovum report examines how Singtel Software-Defined CORE offers enterprises both the benefits of the Internet and the reliability of a private network. In particular, it focuses on how it allows bu...

Dell EMC PowerEdge Modernizes Compute to Maximize the Value of SAP

dell emc poweredge modernizes compute to maximize the value of sap

Published By: Research Desk Released: Dec 05, 2019

Data, the lifeblood of the modern business, offers a competitive advantage to those capable of capitalizing on its value. Among modern, data-intensive workloads, SAP often ranks among the top in both ...

Microsoft Windows Server 2008 EOS interactive eBook

microsoft windows server 2008 eos interactive ebook

Published By: Research Desk Released: Dec 05, 2019

In this eBook, we’ll look at the different considerations IT decision makers face in making the upgrade to Microsoft Windows Server 2019, and how to decide which option is best for their organizatio...

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