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Top 10 Reasons to Adopt Oracle Cloud

top 10 reasons to adopt oracle cloud

Published By: Research Desk Released: Jun 02, 2021

Oracle Cloud Infrastructure offers tools and architecture that help enterprises seamlessly move from on premise to the cloud, leveraging improved automation and built-in security to mitigate threats, ...

IaaS for Dummies

iaas for dummies

Published By: Research Desk Released: Jun 02, 2021

To succeed in today's competitive reality, businesses need to free themselves from the limitations of legacy IT infrastructure. The days of purchasing hardware and maintaining massive data centers to ...

Governments and Work after COVID: An Opportunity For Transformation

governments and work after covid: an opportunity for transformation

Published By: Research Desk Released: Jun 02, 2021

In a matter of months, the pandemic that began in early 2020 transformed the way we collectively work. Slowly-building trends in technology, service delivery, and telework suddenly exploded as compani...

Connect Your Law Firm to the Future: the Ultimate VoIP Buyer’s Guide for Legal Services

connect your law firm to the future: the ultimate voip buyer’s guide for legal services

Published By: Research Desk Released: Jun 02, 2021

After the COVID-19 pandemic fades into history, one certainty will remain: a lot more work will be done remotely. Your business phone system will be pivotal to making remote work a fixture at your law...

Ransomware,the Exploding Cyber Threat A Look at What, Why,and How

ransomware,the exploding cyber threat a look at what, why,and how

Published By: Research Desk Released: Jun 02, 2021

When a cyber threat grows in magnitude by 35 times in one year, and continues to become even more prevalent the next, every organization should pay attention. This is exactly what happened with ransom...

Reduce the Risk of Ransomware Incidents With Fortinet

reduce the risk of ransomware incidents with fortinet

Published By: Research Desk Released: Jun 02, 2021

Today’s enterprises have a lot going on. And the result is that organizations are more exposed to cyber attacks like ransomware than ever. Ongoing digital transformation, the quick switch from offic...

What To Do if You’re in the Midst of a Ransomware Attack

what to do if you’re in the midst of a ransomware attack

Published By: Research Desk Released: Jun 02, 2021

There were over 187 million ransomware attacks in 2019. That’s over 500,000 attacks on businesses every single day. If you have not yet been a victim of a ransomware attack, the odds are that it is ...

What Every Business Needs to Consider for Amazing Customer Service

what every business needs to consider for amazing customer service

Published By: Research Desk Released: Jun 01, 2021

Not too long ago, there were two primary modes of communication for customer service: phone and fax. Today, the list is endless: voice, live chat, email, SMS, social media. Customers are also increasi...

What Every Business Needs to Consider for Amazing Customer Service

what every business needs to consider for amazing customer service

Published By: Research Desk Released: Jun 01, 2021

Not too long ago, there were two primary modes of communication for customer service: phone and fax. Today, the list is endless: voice, live chat, email, SMS, social media. Customers are also increasi...

Transform Customer Engagement When it Counts the Most: A game- changing approach leveraging AI in real-time

transform customer engagement when it counts the most: a game- changing approach leveragin...

Published By: Research Desk Released: Jun 01, 2021

The advent of new technology tools and solutions, as well as the maturation of older ones, has given rise to new capabilities for customer service. The contact center industry has entered a new era, w...

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