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Gartner MQ for SIEM 2021

gartner mq for siem 2021

Published By: Research Desk Released: Dec 03, 2021

Splunk Named a Leader in the 2021 Gartner Magic Quadrant for Security Information and Event Management (SIEM) Download your complimentary copy of the report to find out why. Thousands of organiz...

The 10 Essential Capabilities of a Best-of-Breed SOAR

the 10 essential capabilities of a best-of-breed soar

Published By: Research Desk Released: Dec 03, 2021

Ask a group of security analysts about the challenges of working in cybersecurity, and you’ll likely hear some common themes, like a high volume of security alerts, too many security point-products ...

5 Automation Use Cases for Splunk SOAR

5 automation use cases for splunk soar

Published By: Research Desk Released: Dec 03, 2021

The security operations center (SOC) is constantly overwhelmed. Analysts are drowning in security alerts, with far too many threats to investigate and resolve. Security operations work is rife with th...

Infrastructure Monitoring 101: The Power to Predict and Prevent

infrastructure monitoring 101: the power to predict and prevent

Published By: Research Desk Released: Dec 03, 2021

Our apps and services are expected to work quickly and seamlessly on any number of devices, from different kinds of networks and in different locations around the globe. Monitoring the infrastructure ...

8 Biggest Mistakes IT Practitioners Make and How to Avoid Them

8 biggest mistakes it practitioners make and how to avoid them

Published By: Research Desk Released: Dec 03, 2021

Organizations across the world struggle with numerous IT monitoring challenges — hybrid environments, lack of visibility during cloud migration, multiple monitoring tools, reliance on manual process...

2021 Gartner® Market Guide for IT Infrastructure Monitoring Tools

2021 gartner® market guide for it infrastructure monitoring tools

Published By: Research Desk Released: Dec 03, 2021

With the rise of multicloud adoption, there’s a new wave of monitoring challenges. IT infrastructure monitoring (ITIM) tools help tackle these new challenges and offer visibility across hybrid in...

Five Steps to Master Digital Customer Engagement

five steps to master digital customer engagement

Published By: Research Desk Released: Dec 02, 2021

Digital customer engagement is evolving quickly. This year, customers will spend 25% more with companies that get digital transformation right. Web chat, social messaging apps and chatbots hold treme...

A Practical Guide To Mastering Bots

a practical guide to mastering bots

Published By: Research Desk Released: Dec 02, 2021

Bots do more than automate self-service. When used strategically, chatbots elevate the customer experience (CX) and provide measurable gains for your business. And by taking on mundane, repetitive tas...

2021 Gartner® Magic Quadrant™ For Contact Center As A Service

2021 gartner® magic quadrant™ for contact center as a service

Published By: Research Desk Released: Dec 02, 2021

Genesys was proud to be named a leader in the 2021 Gartner CCaaS Magic Quadrant report. Working together with our customers, we’re enabling organizations of all sizes to deliver the kind of empathet...

Five Steps to Master Digital Customer Engagement

five steps to master digital customer engagement

Published By: Research Desk Released: Dec 02, 2021

Digital customer engagement is evolving quickly. This year, customers will spend 25% more with companies that get digital transformation right. Web chat, social messaging apps and chatbots hold treme...

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