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ai comes of age: putting customers and employees at the heart of data driven journeys
Sponsored by:
Genesys
Published By:
Research Desk
Released:
Mar 17, 2022
More deeply into their customer journeys and employee experiences making them more frictionless and data- driven than ever before.They’re using AI to understand pain points in customer journeys, pro...
Read more
business user’s guide to data- driven cx
Sponsored by:
Genesys
Published By:
Research Desk
Released:
Mar 17, 2022
This guide helps you: Leverage data to create more personalized experiences Smooth gaps to orchestrate fluid customer journeys Apply AI and automation to improve operations Disjointed customer jour...
Read more
enriching human connections
Sponsored by:
Genesys
Published By:
Research Desk
Released:
Mar 17, 2022
In this ebook, you’ll get: Critical lessons from first-generation AI deployments Key strategies for AI success today (Hint: it’s all about the people) Targeted use cases your peers have alread...
Read more
three best practices to win the grocery game in 2022
Sponsored by:
Cardlytics
Published By:
Research Desk
Released:
Mar 17, 2022
As the “new normal” gives way to the “next normal,” one thing is certain: Consumers are not reverting to their early- 2020, pre-pandemic habits. Cardlytics, a platform that uses purchase intel...
Read more
idc: the business value of storage solutions from dell technologies
Sponsored by:
Dell
Published By:
Research Desk
Released:
Mar 17, 2022
IDC interviewed organizations that are using Dell EMC PowerMax, PowerStore, PowerScale, PowerFlex, and Unity XT storage solutions powered by Intel and about their impact on storage-related costs and o...
Read more
forbes delivering on demand momentum builds toward flexible it
Sponsored by:
Dell
Published By:
Research Desk
Released:
Mar 17, 2022
The findings in this report are based on a Forbes Insights global survey of 800 IT decision makers. Conducted in November and December of 2020, 47% of respondents were C-level executives, including ch...
Read more
idc: optimizing performance with frequent server replacements for enterprises
Sponsored by:
Dell
Published By:
Research Desk
Released:
Mar 17, 2022
Servers are the backbone of modern IT infrastructure. They support the computational requirements of the entire application portfolio of an enterprise organization. However, their life span is finite....
Read more
idc: dell emc powerstore delivers transformative storage
Sponsored by:
Dell
Published By:
Research Desk
Released:
Mar 17, 2022
Digital transformation (DX) is a hot topic in most enterprises today. DX drives a host of new business requirements that challenge legacy infrastructure, and information technology (IT) organizations ...
Read more
esg flexible it models drive efficiency and innovation ebook
Sponsored by:
Dell
Published By:
Research Desk
Released:
Mar 17, 2022
ESG conducted an online survey about a broad range of IT environment characteristics at their organizations, including data center infrastructure. To gather data for this report, ESG conducted a compr...
Read more
drive innovation in dev and ops
Sponsored by:
BMC
Published By:
Research Desk
Released:
Mar 16, 2022
Automate workflows to enable a fully operational modern enterprise Success depends on achieving new levels of innovation and agility—with the efficiency and reliability to keep the business runni...
Read more
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