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CX Trends & Technology Guide: Restaurant Industry Edition

cx trends & technology guide: restaurant industry edition

Published By: Research Desk Released: Feb 14, 2019

3 Key Customer Experience Trends The restaurant and hospitality industries have always focused on delivering the absolute best experiences that will keep guests coming back again and agai...

CX Trends & Technology Guide: Food Retail Industry Edition

cx trends & technology guide: food retail industry edition

Published By: Research Desk Released: Feb 14, 2019

5 Key Customer Experience Trends In a business where average profit margins range from 1 to 3%, food retailers (including groceries, mass merchandisers, drug stores, and convenience store...

Are You Using Visual Engagement Tech Yet?

are you using visual engagement tech yet?

Published By: Research Desk Released: Feb 14, 2019

Using multiple channels does not result in happy customers — properly executing such channels does. Organizations incorporating visual engagement technology in customer conversations are deliveri...

The Future of Fax in Healthcare is Paperless

the future of fax in healthcare is paperless

Published By: Research Desk Released: Feb 14, 2019

Health care providers depend on fax services for communication. As the industry goes digital, paperless fax is emerging as a key component of a secure, HIPAA-compliant channel for sensitive patient in...

Prevent App Downtime With Machine Learning

prevent app downtime with machine learning

Published By: Research Desk Released: Feb 14, 2019

Application performance is only as good as the storage that supports it. Read this White Paper to learn how HPE Nimble, powered by Intel® Xeon® Scalable processors, mitigates 86% of storage problems...

Product Brief: Sentinel Up

product brief: sentinel up

Published By: Research Desk Released: Feb 14, 2019

Sentinel Up enables software vendors and device manufacturers to automate the distribution of software updates, improve user experience and gain valuable insight about product usage. Sentinel Up is an...

Steps for Building a Blockchain Alliance

steps for building a blockchain alliance

Published By: Research Desk Released: Feb 14, 2019

What are the steps for building a blockchain alliance and pilot? Optum experts break it down, offering guidance on developing the use case, identifying like-minded allies, and articulating the busines...

Practicality Matters: Blockchain Use Cases for the Here and Now

practicality matters: blockchain use cases for the here and now

Published By: Research Desk Released: Feb 14, 2019

Explore how blockchain can address the challenge of data silos. Optum experts discuss practical, near-term use cases, and why provider data management is a realistic starting point....

A Realty Check on Blockchain: What Is and Isn’t Possible

a realty check on blockchain: what is and isn’t possible

Published By: Research Desk Released: Feb 14, 2019

It’s time for a blockchain reality check. Optum experts debunk the myths surrounding this technology, cut through the noise, and clarify what is and isn't possible in healthcare today....

Improving Provider Data Accuracy: A Collaborative Approach Using a Permissioned Blockchain

improving provider data accuracy: a collaborative approach using a permissioned blockchain

Published By: Research Desk Released: Feb 14, 2019

Provider data is a key building block of the U.S. healthcare system. It’s essential for connecting patients with providers and supporting consumers in making decisions related to their care. Across ...

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